
Shipping & Delivery
Shipping and Delivery Information
At FJK By Farah Kadhimi, we aim to deliver your premium, sustainable womenswear efficiently and securely. Below is everything you need to know about our shipping and delivery process.
Shipping Destinations
-
We offer worldwide shipping.
-
Please note that some remote locations may have limited delivery options.
Processing Time
All our womenswear pieces are made to order. This means that each order requires 3-5 working days for production before it is dispatched.
Shipping & Delivery Time
Once your order is ready, delivery times will depend on your selected shipping method:
-
Standard Shipping: Estimated delivery within 3-5 working days after dispatch (based on destination), for free.
-
Express Shipping: For faster delivery, we offer an express service with estimated delivery within 2 days after dispatch. This will be chargeable.
Please note that delivery times are estimated and may vary due to external factors such as courier delays, customs processing, or unforeseen circumstances.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Delivery Tracking
You can track your shipment directly through the carrier’s website using the tracking number provided.
Customs and Duties
-
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
-
We recommend checking with your local customs office for more information.
Failed Deliveries or Incorrect Addresses
-
Please ensure that your shipping address is correct at the time of purchase.
-
If a delivery fails due to an incorrect address or unavailability, re-delivery fees may apply.
Delays
While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues. We appreciate your patience in such cases and will work to resolve any delays promptly.
Contact Us
For any questions or concerns about your order, please contact our Customer Service team here. We are here to assist you.