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  • Where is FJK based?
    FJK is a London-based luxury womenswear brand founded by designer Farah Kadhimi. All pieces are designed in the UK with a focus on craftsmanship, quality, and feminine power.
  • Is FJK a sustainable fashion brand?
    Yes. FJK is committed to conscious creation, working with natural materials like silk, producing in small batches, and focusing on timeless design to reduce waste. We design for longevity, not landfills. Please go to our Sustainability page, it'll give you more details about our work.
  • Where are your garments made?
    Our garments are ethically made in a small studio of artisans in London-UK that aligns with our quality and sustainability values.
  • Do you keep stock or are all pieces made to order?
    We do not hold large amounts of stock. Each FJK piece is created in limited quantities and produced depending on available materials and demand. This made-to-order approach reduces waste and ensures each garment is crafted with care. If a style you love is unavailable, get in touch we may be able to make one just for you.
  • How long does the made-to-order process take?
    Made-to-order pieces typically take 3-5 working days for production, depending on fabric availability and complexity. This allows us to craft each piece with care. You'll receive a dispatch notification once your item is ready to ship.
  • How long will my order take to arrive?
    UK orders usually arrive within 2–4 business days after dispatching. International orders may take 5–10 business days depending on location. You’ll receive a tracking number as soon as your order ships.
  • Do you offer worldwide shipping?
    Yes, we ship globally. Shipping options and times are calculated at checkout. If your country isn't listed, please email us here.
  • Can I return made-to-order pieces?
    Yes. We offer 14 days to return the item with its original condition with all the tags. Please read our Return and Refund policy. We encourage you to reach out for fit or styling guidance before ordering, if you're unsure.
  • How do I care for my FJK garment?
    We recommend dry cleaning only for our silk and wool tailored garments. Each product comes with care instructions. Handle with love to ensure it lasts for years.
  • Do you offer custom sizing or bespoke pieces?
    At this time, we do not offer bespoke services. However, select styles are available in limited sizes. If you're unsure about fit, contact us and we’ll be happy to help.
  • What if my size is out of stock?
    Some FJK pieces are restocked based on demand. If your size is unavailable, please email us to check if we may be able to make one for you.
  • Do you offer gift packaging?
    Yes, all FJK orders arrive in elegant, recyclable packaging. If you’d like a handwritten gift note included, please add a note at checkout or email us after placing your order.
  • How can I contact FJK?
    For any queries, please fill in our contact form. We aim to respond within 48 hours.
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